Frequently Asked Questions
Do I need to make an appointment to view the space?
Yes. An appointment ensures that both an Event Manager and the space are available and ready for visitors.
How many guests can I invite?
The reception hall can seat a maximum of 275 guests for a sit-down dinner. If you plan to have a band, it is recommended to have a maximum of 225 guests to account for the space used by the musicians.
Is there an additional fee for the groom’s cabin or bridal suite?
No, there are no additional costs to use the space for the bridal party to get ready at The Heartland Lodge. We are excited to host you and your bridal party on your special day, and hope you enjoy that these spaces.
What is your payment policy?
To secure your date, a $1,500 deposit is due when you sign the contract. The remaining balance is set up with a payment plan.
When can we set up?
Your rental includes 13 hours (unless you have purchased additional hours), with the last hour being designated for cleanup. The Heartland Lodge staff will be busy with facility related matters and will be unable to assist in decorating or cleanup of decorations. We are happy to recommend wedding planners and “Day of” wedding coordinators who are fantastic to work with and can help your day come together as you imagined.
How much time is allotted for our event?
The typical schedule for the day is one hour for your ceremony (includes guests’ arrival) and four hours for your reception. All events must end by 11pm.
Is your facility handicap accessible?
Yes. The reception hall is handicap accessible.
Do you provide catering?
We have a select list of caterers for you to choose from that specialize in providing top-notch service and meals for weddings. Their culinary creativity and expert staffing ensure you have the best possible experience!
Can we bring our own food?
No. All food must be provided by one of our approved caterers.
Can we bring our own alcohol?
No. All alcohol and non-alcoholic drinks are provided by The Heartland Lodge or the caterer.
Can I select my own vendors (aside from the bar service and catering)?
Yes! However, your vendors MUST carry general liability insurance and proper licensure, if required. We cannot make exceptions and are unable to allow vendors in our building that do not carry it.
Do you provide linens?
Yes! All of our our wedding packages include full length linen tablecloths at no extra cost. There are also napkins, table runners and chair sashes available for rent.
Will you take care of all the decorations and centerpieces?
We work extremely hard to ensure that the property, grounds and our equipment (tables, chairs, etc) are ready for your big day! Therefore, we let the caterers, florists, and wedding planners work together ensure every detail of your personalized décor is attended to thoughtfully and professionally.
When do we have to leave?
The venue rental includes access to the venue for 13 hours, which includes an hour at the end for cleanup. Additional time can be purchased upon request. The venue closes no later than midnight.
Ready to tour The Heartland Lodge?